Cancellations

If you wish to cancel your order, please do so within 24hrs.  

Cancellations outwith this time period cannot be accepted once your order has shipped.  We always try to offer excellent service and process orders within 36 hrs of receipt.

Returns & Refunds

We hope you're happy with your purchase, but we understand that sometimes it just doesn't tick all the boxes. 

Please use the guidance below to return your item:

• Please email us - support [at] themilitaryplace [dot] com - and let us know you're returning your item, and the reason you're not happy with it
• Ensure you return your item within 14 days of purchase with the original packaging.
• Important:  When returning items, please add Tracking and insurance to your package.  
  If the item gets lost in the post, the item can be tracked and the relevant postal service will be held responsible. 
  Therefore we can refund your item and return shipping costs to you.
• If you don't add tracking and your item is lost in the post, we are unable to make a refund.
• We are happy to exchange items or do full refunds. 

If you have any queries on Cancellations, Returns or Refunds, please don't hesitate to contact us.  We're happy to answer any queries.

tel:  1 800 688-0312 (Toll free in USA)

email:  support [at] themilitaryplace [dot] com